PRIVACY POLICY
Effective Date: 09/01/2026
Last Updated: 09/01/2026
This Privacy Policy explains how 3090x3090 LLC ("we," "us," "our") collects, uses, and protects the information you provide when you visit connect.nolaxnola.com (the "Site") or otherwise interact with our NOLA x NOLA marketing communications. By submitting your information on this Site, you agree to the practices described in this Privacy Policy.
If you do not agree with this policy, please do not submit your information.
This Privacy Policy works together with our Terms of Service, which governs your use of this Site.
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1. Who We Are
3090x3090 LLC operates this Site and is the sole entity that sends communications to individuals who opt in here. We do not share, sell, rent, or otherwise disclose your contact information to any sponsor, venue, partner organization, or third party for their own marketing purposes.
2. Information We Collect
When you submit the form on this Site, we collect:
- Name
- Email address
- Phone number
- Your consent selections (whether you opted in to SMS, email, or both)
We also automatically collect limited technical information typical of any website visit (such as IP address, browser type, and general usage data) through our website and marketing platform provider, used only to operate the Site and detect fraudulent or abusive form submissions.
We do not knowingly collect any additional personal information beyond what is listed above.
3. Cookies & Tracking Technologies
This Site uses cookies and similar tracking technologies (such as pixel tags) to:
- Keep the Site functioning correctly
- Understand basic traffic and usage patterns (e.g., how many people visit, which pages they view)
- Detect fraudulent or abusive form submissions
We do not use cookies to build cross-site advertising profiles or sell your browsing data. Most browsers let you block or delete cookies through their settings; doing so may affect some Site functionality but will not prevent you from submitting the opt-in form.
4. How We Use Your Information
We use the information you provide to:
- Send you festival news, show announcements, venue highlights, exclusive offers, and event reminders via SMS (if you opted in)
- Send you festival updates, featured shows, artist news, and exclusive offers via email (if you opted in)
- Send a one-time confirmation message when you opt in
- Operate, maintain, and secure this Site
- Comply with legal obligations and enforce our Terms of Service
We do not use your information for automated decision-making that produces legal or similarly significant effects, and we do not use it to build advertising profiles that are shared with outside advertisers.
5. SMS / Text Messaging Privacy
If you opt in to receive text messages from NOLA x NOLA:
- No mobile opt-in data will be shared with third parties or affiliates for marketing or promotional purposes. Your phone number and consent status are used solely by 3090x3090 LLC to send the messages described in Section 4.
- Message frequency varies. Message and data rates may apply.
- You can opt out at any time by replying STOP to any message. You will receive a one-time confirmation that you have been unsubscribed, and no further messages will be sent unless you opt in again.
- Reply HELP for assistance, or contact us using the information in Section 11.
- Consent to receive SMS messages is not a condition of any purchase or event participation.
- Carriers are not liable for delayed or undelivered messages.
6. How We Share Information
We do not sell your personal information. We do not share your contact information with sponsors, venues, or promotional partners.
We do share limited information with the following categories of service providers, solely to operate this Site and deliver the communications you've opted into:
- CRM / marketing automation platform — used to store your submission, manage consent records, and send the emails/texts you've opted into
- Hosting and infrastructure providers — used to keep the Site online and secure
These providers are contractually restricted from using your information for their own purposes.
We may also disclose information if required by law, subpoena, or legal process, or to protect the rights, safety, or property of 3090x3090 LLC or others.
7. Data Retention
We retain your information for as long as you remain subscribed, plus a reasonable period afterward to maintain consent and opt-out records as required for compliance purposes. If you unsubscribe from all communications, we retain only the minimum record necessary to honor your opt-out and prevent future unwanted messages.
8. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction — including working with hosting and CRM providers that maintain industry-standard security practices (such as encryption in transit). No method of transmission or storage is 100% secure, and we cannot guarantee absolute security, but we take reasonable steps appropriate to the limited data this Site collects.
9. Your Rights and Choices
Regardless of where you live, you may:
- Opt out of SMS at any time by replying STOP
- Unsubscribe from email at any time using the link in any email we send
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
To exercise any of these rights, contact us using the information in Section 11. We will respond within the timeframe required by applicable law.
For California, and other state residents with applicable comprehensive privacy laws: we do not sell or share your personal information as those terms are defined under state law, so no "Do Not Sell or Share" opt-out mechanism is required beyond what's already described above. You have the right to non-discrimination for exercising your privacy rights.
10. Children's Privacy
This Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have inadvertently collected such information, we will delete it promptly.
11. Contact Us
Questions about this Privacy Policy or your information? Contact us at:
3090x3090 LLC
307 Tchoupitoulas
Suite C320 New Orleans, LA 70130
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Material changes affecting SMS consent will not be applied retroactively without new consent where required by law.
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